Conditions générales de vente

These Terms of Sale govern all purchases made through the Gardenova Boutique website. By placing an order, the customer agrees to these Terms of Sale without reservation.

1. Seller Information

Gardenova Boutique is operated by Georges Frederic 
Siège social : 57 RUE HERMEL, 75018 PARIS
Entrepôt principal : Entrepôt Garonor – 11 Rue Robert Brémond, 93600 Aulnay-sous-Bois, France
SIREN : 103 647 939  |  SIRET : 103 647 939 00018  |  TVA : FR47103647939
Tel: +33 (0) 6 71 71 11 78
Email: support.client@gardenovaboutique.com

2. Scope & Application

These Terms of Sale apply to all orders placed on Gardenova Boutique
Gardenova Boutique operates primarily as a business-to-business (B2B) marketplace. All transactions are considered professional sales unless explicitly agreed otherwise in writing.

3. Products

  • Products offered are surplus, overstock, or unused industrial equipment
  • Product descriptions, specifications, and images are provided for information purposes
  • Minor variations may occur without affecting the essential characteristics of the product

Products are sold subject to availability.

4. Orders

  • An order becomes binding only after payment confirmation
  • Gardenova Boutique reserves the right to refuse or cancel an order for legitimate reasons, including stock unavailability or pricing errors
  • Customers are responsible for verifying product compatibility and suitability before ordering

5. Prices

  • Prices are displayed in EUR (€) unless stated otherwise
  • Prices exclude shipping costs unless explicitly indicated
  • Gardenova Boutique reserves the right to modify prices at any time; the applicable price is the one confirmed at order validation

6. Payment Terms

Accepted payment methods are displayed at checkout.

  • Full payment is required before order processing
  • Orders are processed only after payment confirmation
  • Gardenova Boutique reserves the right to suspend or cancel orders in case of payment issues or suspected fraud

7. VAT & Taxes

  • VAT is applied in accordance with EU regulations
  • Valid EU VAT numbers may qualify for VAT exemption where applicable
  • Customers outside the EU are responsible for import duties, taxes, and customs fees

8. Delivery

  • Orders are shipped from the main warehouse in France
  • Delivery times are estimates and not guaranteed
  • Risk transfers to the customer upon delivery

Customers must inspect goods upon receipt and report any issues within 48 hours.

9. Returns & Refunds

Returns are subject to the Return & Refund Policy available on the website.

Key conditions include:

  • 30-day return window from delivery
  • Prior return authorization required
  • 20% restocking fee on approved returns
  • Return shipping at customer’s expense

10. Transfer of Risk & Ownership

  • Risk transfers to the customer upon delivery
  • Ownership transfers only after full payment is received

11. Warranty & Liability

  • Products are sold as surplus equipment
  • Unless otherwise stated, no manufacturer warranty is implied
  • Gardenova Boutique shall not be held liable for indirect or consequential damages, including loss of profit, downtime, or production loss

12. Force Majeure

Gardenova Boutique shall not be liable for delays or failures caused by events beyond its reasonable control, including but not limited to natural disasters, strikes, transport disruptions, or governmental actions.

13. Intellectual Property

All website content, including text, images, logos, and trademarks, remains the property of Gardenova Boutique.
Any reproduction without written authorization is prohibited.

14. Data Protection

Personal data is processed in accordance with applicable data protection laws.
Details are provided in the Privacy Policy available on the website.

15. Governing Law & Jurisdiction

These Terms of Sale are governed by French law.

Any dispute arising from these Terms of Sale shall fall under the exclusive jurisdiction of the competent courts of France.

16. Customer Support

For questions related to orders, payments, or these Terms of Sale:

📞 Telephone: +33 (0) 6 71 71 11 78
Business Hours: Monday – Friday, 09:00 – 18:00 (CET)